Automated People Mover (APM) and Theme Building at LAX

Discover the Future of Los Angeles International Airport


Discover Los Angeles

The centerpiece of the program, the New Tom Bradley International Terminal (New TBIT) includes new aircraft gates and concourse areas, and a Great Hall for premier dining, retail and other guest amenities. The new terminal opened in September 2013. Also completed or well underway are several major airfield and facility projects, including a replacement Central Utility Plant, new taxiways and taxilanes, and major renovations and infrastructure upgrades in all of the other terminals.

Automated People Mover (APM) and Theme Building at LAX

The Landside Access Modernization Program will Transform LAX


Discover Los Angeles

A future project of the multi-billion dollar LAX modernization program, LAMP includes five major elements: a 2.25-mile Automated People Mover (APM) that will connect three on-airport stations to Metro Rail and transit services; a Consolidated Rent-A-Car center; two Intermodal Transportation Facilities for additional parking, ground transportation services, and meeter-greeter activities; and roadway improvements. These major elements are scheduled to be delivered by 2023.

Take a Sneak Peek at the New Midfield Satellite Concourse at LAX


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Part of the airport's multi-billion dollar modernization program, the MSC will be constructed west of TBIT and will be accessed either by bus or by a 1,000-foot pedestrian tunnel from TBIT. The tunnel will originate at a new gateway facility connected to TBIT near Gate 148, and will have moving walkways to move passengers through the tunnel.

November 2017 New Members Spotlight


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Los Angeles is one of the few cities where being near the airport is a good thing. And as the only boutique hotel within a mile of LAX, we have certain bragging rights. Our hotel is central to iconic beach towns, cultural landmarks, Playa Vista and well-known Universities. Simply put – Custom Hotel is designed for convenience and comfort. Stay with us.

For more information, please visit

November 2017 News & Notes


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The Los Angeles region has been selected by the College Football Playoff (CFP) to host the 2023 College Football Playoff National Championship. The nation’s biggest college football event will be played at the new NFL stadium in the City of Inglewood, set to open in 2020. The selection of Los Angeles follows a highly competitive bid process led by the Los Angeles Sports & Entertainment Commission (LASEC) and Los Angeles Stadium & Entertainment District at Hollywood Park with support from Los Angeles Tourism & Convention Board. This successful bid focused on utilizing our City’s tremendous venues and assets – diversity, creativity, entertainment – as well as our storied history of hosting the world’s biggest sporting events including the Olympics, World Cup, and All-Star Weekends. While the game will be held in Inglewood, other official events and celebrations will be hosted throughout the region.

L.A. Tourism at Work - November 2017


Discover Los Angeles

2017 Nihao China Halloween Trade Show

L.A Tourism’s International Tourism team, in partnership with Warner Bros. Special Events, co-hosted the 2017 Annual Nihao China Halloween Trade Show at Warner Bros. Studio Tour Hollywood on October 26, 2017. A total 180 local-Chinese receptive tour operators (RTO) and media attended the event which featured a tradeshow, presentation, luncheon and Warner Bros. Studio Tour Hollywood’s Chinese-language tour experience. This year’s event provided L.A.-based RTOs with the opportunity to meet with 20 “Nihao China” members from L.A. Tourism to discuss future opportunities. American Airlines sponsored two round-trip tickets from LAX to Beijing as a grand prize in promotion of their new air service commencing November 2017.

L.A. Tourism would like to thank the following exhibitors: American Airlines, Beverly Center, Citadel Outlets, DFS Group Ltd., Leisure Pass Group, InterContinental Los Angeles Century City, The Langham Huntington Pasadena, LEVEL Furnished Living, The London West Hollywood at Beverly Hills, Madame Tussauds Hollywood, Natural History Museum of L.A. County & La Brea Tar Pits and Museum, The Private Suites at LAX, Santa Monica Place, Sheraton Gateway Los Angeles Hotel, Sheraton Los Angeles San Gabriel, Starline Tours, The Getty Center, Universal Studios Hollywood, Warner Bros, Studio Tour Hollywood and Wilshire Limousine Services.  

This is the fourth year of L.A. Tourism’s “Nihao China” program, which now boasts more than 50 “Nihao China” members. For more information about the “Nihao China” program, please contact Rachel Che at [email protected].

Visit California Sales Mission – Canada

L.A. Tourism’s Tourism team participated in Visit California’s Canada sales mission held in Montreal, Toronto and Vancouver October 16-20, 2017. The sales mission featured a series of trade events in each city including mini tradeshows, sales calls and B2B appointment sessions with leading wholesalers and tour operators from the Canada market. Staff shared product updates to more than 300 travel agents, highlighting new L.A. hotels, attractions and events, as well as LAX’s modernization and direct air service.

Qantas Best of USA Day – Australia

L.A. Tourism’s Australia office and Los Angeles World Airports were headline sponsors at the Qantas Best of the USA Day in Sydney, Australia on October 11. Staff educated 165 travel agents in a Hollywood-style movie theatre setting complete with a red carpet, popcorn, ushers. Agents received updates on new L.A. hotel developments, attractions, Metro, LAX Airport as well as pre-launch update on Qantas’ new Melbourne to LAX service via Dreamliner commencing December 15, 2017. As part of the training seminar, agents competed for promotion prizes as donated by L.A Tourism members including Ramada Plaza West Hollywood Hotel and Suites, Go LA Card, Warner Bros. Studio Tour Hollywood and Starline Tours. Qantas Best of the Day is an annual travel trade event held at the airline’s flight training center featuring a full-day of destination USA training.

MTA Training Seminars – Australia

L.A. Tourism Australia office hosted a training seminar for MTA – Mobile Travel Agents in Sydney on October 25, 2017. Travel Trade Manager Carolyn Nightingale educated the agents with ways to best see Los Angeles to their clientele and shared the latest L.A. hotel updates and developments at LAX Airport. A member of the Virtuoso network, MTA is one of the largest homebased member groups of travel agents in Australia with more than 220 agents nationwide.

Trade Sales Calls – New Zealand
L.A. Tourism’s Craig Gibbons conducted in-person sales visits to key trade partners including Flight Centre, House of Travel, GO Holidays and Air New Zealand in Auckland, New Zealand October 4 – 6, 2017. Craig also conducted destination training seminars for 45 travel agents at key wholesale tour operators on the latest L.A. happenings. New Zealand is target market within the region for Los Angeles and has seen significant growth in travel to the U.S. over the past year. For more information and trade contacts in the New Zealand market, please contact [email protected].

Kanoo Travel Training – Middle East

L.A. Tourism’s Middle East office conducted an hour-long destination training seminar at Kanoo Travel headquarters in Dubai, UAE on October 5, 2017. Staff shared updates on the latest L.A. attractions, hotels, products, and direct air service from the region to LAX. Kanoo Travel is one of the largest and most established travel companies in the Middle East.

Swedish Travel Trade FAM

L.A. Tourism’s Scandinavia representative Johnny Gardsäter, in partnership with Scandinavian Airlines (SAS), hosted an educational fam trip for six key decision makers from tour operators and travel agencies in Sweden. The travel trade reps flew nonstop from Stockholm to LAX via SAS, visited L.A. partner hotels and explored top attractions to better sell Los Angeles to their clientele.

Visit USA Roadshow 2017

L.A. Tourism’s Europe office participated in the annual Visit USA Roadshows with 31 other key destinations and airlines. Sales & Marketing Manager Hayley French promoted Los Angeles and the destination’s key offerings to 230 travel agents at three events in Edinburgh, Liverpool and Reading. Participating agents experienced a USA-themed evening with educational games and networking.

American Airlines UK&I Sales Team

L.A. Tourism’s Europe office sponsored the quarterly American Airlines Account Manager sales team meeting. Staff shared an educational Los Angeles presentation with the eight key American Airlines account managers from across the U.K. and Ireland, providing updates on LAX and ways to increase direct booking from London Heathrow to LAX.

LA Rams Client Event – London

L.A. Tourism’s Europe office hosted a client event at the Los Angeles Rams vs. Arizona Cardinals football game at Twickenham Stadium in London on October 22, 2017. A total 17 key U.K. trade representatives were invited to enjoy L.A.’s hospitality in a private suite as staff promoted the destination, highlighting L.A.’s new and existing product offerings.  

Travel Trade Meetings – Frankfurt

L.A. Tourism’s Europe Regional Director Francine Sheridan and Senior Tourism Director Ashlee Ciora traveled to Frankfurt to conduct meetings with the region’s key travel trade operators and agencies including CANUSA, Thomas Cook, Lufthansa City Centre, DERTOUR, DERTOUR Deluxe, ADAC and Meiers Weltreisen. Staff shared educational L.A. presentations highlighting the latest L.A. product and developments at LAX in an effort to increase bookings from Germany to LAX. While in Frankfurt, the team also met with airline partners Lufthansa and United Airlines to discuss future direct air service opportunities to LAX.

Asiana Airlines FAM – Japan

L.A. Tourism hosted five travel agents from Osaka, Japan on an educational FAM trip to Los Angeles October 12-14, 2017 in support of Asiana Airline’s KIX-ICN-LAX route and LAX Airport. The group’s itinerary highlighted only-in-L.A. attractions and neighborhoods including Angels Flight, OUE Skyspace LA, The Broad, Universal Studios Hollywood, Warner Bros. Studio Tour Hollywood, La Brea Tar Pits & Museum, the Arts District and Venice Beach. Accommodations were provided by LEVEL Furnished Living.

Le Ponant – France

L.A. Tourism’s France representative Jean-Benoît, in partnership with Visit California, met with 30 luxury travel agents from Paris at an Oct. 12 event organized by Le Ponant and shared the latest L.A. luxury happenings and updates. Le Ponant will launch a California cruise with a full-day stop in Los Angeles beginning in 2018.

Club Med Training – France

L.A. Tourism’s France representatives met with 26 Club Med travel agents during their annual seminar in Paris on Oct. 17 and 19 and shared the latest L.A. updates and developments in promotion of the destination.

Club California Event - Chengdu

L.A. Tourism’s Chengdu office joined a Club California training in Chengdu organized by Visit California Oct. 12-13, 2017. Staff shared an educational destination presentation about Los Angeles and the latest developments including LAX Airport, new hotels and upcoming events to ten key Chengdu travel agencies.

Shanghai Mei Yin Int'l Travel Service Co. Training – Shanghai

L.A. Tourism’s Shanghai office conducted an in-house training at Shanghai Mei Yin Int'l Travel Service Co., Ltd., a leading receptive tour operator (also known as Galaxy Tour), on Oct. 13, 2017. Staff shared the latest L.A. developments and happenings to 14 agents including LAX Airport, TMD hotels, attractions and dineL.A.

Training at Guilin Wowoyoo Info Technology Co., Ltd. – China

L.A. Tourism’s China office conducted an in-house training at Guilin Wowoyoo Information Technology Co., Ltd., an online outbound travel service provider specializing in tailor-made tours and high-end tours on Oct. 13, 2017. Regional Director Kate Chang and Guangzhou Director Selin Lin shared an educational presentation to 40 product managers and operators highlighting new direct air service between China and LAX (Air China’s SZX route; Hong Kong Airlines’ HKG route), LAX’s modernization, the latest L.A. attractions and TMD hotels.

Mioji Travel Launch – Beijing

L.A. Tourism’s China office, in partnership with Mioji Travel, launched L.A. tailor-made tour products to more than 40 high-end tailor-made travel planners and media in Beijing on Oct. 16, 2017. A travel-technology company providing AI-powered itineraries, Mioji Travel offers operators customized in-depth L.A. travel products and packages within minutes. Information about L.A. Tourism member hotels, attractions, shopping centers, transportation and LAX has been fully integrated into the system. More than 40 wholesalers including leaders such as CITS, CYTS, U-Tour and Jinjiang Tours are using this new system.  

Chongqing Training - Chengdu

L.A. Tourism’s Chengdu office organized an in-house training for ten key MICE companies and travel agencies in Chongqing October 19-20, 2017. Staff shared information with the group of agents highlighting direct air service between Chongqing/Chengdu and LAX, the Private Suite at LAX, new L.A. attractions and hotels.

Air China Press Conference – Shenzhen

L.A. Tourism’s China office co-hosted a press conference with Air China to promote the airline’s upcoming direct air service from Shenzhen to Los Angeles, launching Dec. 7, 2017 with three weekly flights. China Regional Director Kate Chang and Guangzhou Director Selin Lin shared the latest destination information about L.A. highlighting LAX Airport, Private Suite at LAX, OUE Skyspace LA, Universal Studios Hollywood, Petersen Automotive Museum and new area hotels including InterContinental Los Angeles Downtown, Hotel Indigo and Dream Hollywood with 150 travel trade partners and media from South China.

North American Product Launch Conference Training - Shenzhen

L.A. Tourism’s Guangzhou office attended the North American Product Launch Conference in Shenzhen on Oct. 24, 2017. Organized by Shenzhen Overseas International Travel Service Co., Ltd., an outbound travel agency focusing on quality tours, the event attracted 60 product managers and operators. Staff shared educational destination information with the agents highlighting LAX Airport, L.A. attractions such as The Original Farmers Market, Petersen Automotive Museum, The Broad, The Getty Center, Westfield Century City Shopping Center, and new hotels like InterContinental Los Angeles Downtown, Hotel Indigo Los Angeles Downtown.