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Careers

We recognize that our success as an organization is dependent on the success of our individual team members.

The mission of the Los Angeles Tourism & Convention Board (LATCB) is to advance the prosperity of L.A.'s visitor economy and the livelihoods that depend on it. A 501(c)6 non-profit organization, LATCB works globally to promote Los Angeles to the meetings and convention industry, the individual leisure traveler and the travel trade/media.

We recognize that our success as an organization is dependent on the success of our individual team members, and our goal is to recruit, develop and retain employees of the highest caliber.

Los Angeles Tourism & Convention Board is an equal employment opportunity employer. We pride ourselves on welcoming applicants from all backgrounds regardless of race, color, sex, religion, national origin, ancestry, sexual orientation, age, physical or mental disability, medical condition, pregnancy, gender identity, marital status, military or veteran status or any other basis protected by applicable federal, state, or local laws.

Based on the number of inquiries we receive for job postings, we regret that we are not able to respond to every individual submission. Your resume will be carefully reviewed against the requirements for the position and we will be in touch if we select you to move forward in the interview process. Thank you for your interest in joining the Los Angeles Tourism team!

Manager, Social Media

Job Title: Manager, Social Media

Department: Marketing

Reports to Job Title: Director, Brand & Digital Marketing

 

Position Summary:

The Manager, Social Media will be responsible for all social media platforms for @discoverLA and @dineLA. In partnership with the Director, Brand & Digital Marketing, the Manager, Social Media will build social media strategies to support channel engagement, organizational priorities, promotional campaigns and manage execution including content creation, posting and measurement.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

  • Oversees L.A. Tourism’s global social media platforms, with over 5 million followers (including @discoverLA and @dineLA). (20%)
  • Maintains weekly Social Media Editorial Calendars for all platforms. (20%)
  • Creates unique content opportunities to drive traffic to the website. (20%)
  • Develops and executes creative Social Media strategies with Director, Brand & Digital Marketing. (15%)
  • Social Platform Community Management. (15%)
  • Attends events to create Social Media and web content campaigns, with a focus on Tourism Marketing District (TMD) hotels and more. (5%)
  • Executes Partner and Ad Sales deliverables (i.e. Social Media Contests/Sweepstakes) and provides key performance metrics. (5%)

OTHER JOB RESPONSIBILITIES:

  • Coordinates with Director, Brand & Digital Marketing, Partnership and Membership departments to integrate stakeholder efforts in the overall Social Media Editorial Calendars.
  • Coordinates with Media department to ensure all key tourism board messages are incorporated into social media outreach and crisis communication appropriately.
  • Executes partnerships and manages online relationships with regional, state and national organizations, including but not limited to the tourism industry.
  • Develops relationships with members, partners and city entities to generate relevant social media content and create social media partnerships.
  • Monitors and analyzes social conversation about Los Angeles using tools such as HootSuite and Brandwatch.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree preferred and a minimum of 3-5 years of related professional experience required.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

  • Has a passion for Los Angeles communities, neighborhoods and events.
  • Creative writing and photo editing skills, as well as an ability to communicate to multiple audiences in a variety of platforms.
  • Must love TikTok.
  • Strong knowledge of online trends and tactics, influencer communities, usability standards, familiar with branding and latest digital technologies, tools and best practices.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills.
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail.
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments.
  • Ability to work in a fast-paced environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 15 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

  • Must be able to get in and out of a vehicle on a regular basis while traveling.
  • Must be able to carry, lift, roll luggage or equipment for travel/work.
  • Must have reliable transportation.

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Coordinator, Global Communications

Job Title: Coordinator, Global Communications

Department: Global Communications

Reports to Job Title: Vice President, Global Communications

 

Position Summary:

Travel is making its comeback and Los Angeles Tourism is seeking an all-star communicator for its Global Communications team. This role will support the team’s media relations efforts. The ideal candidate will be passionate about Los Angeles, a natural-born storyteller and have 1-2 years of relevant PR/Communications experience or strong hospitality industry/customer service experience with an interest in PR/Communications.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

  • Assists with media relations activities including:  Supports the team with administrative responses and scheduling of media inquiries; Interacts with and supports agency partners on media relations requests and reporting items. Maintains domestic media lists on behalf of the department.  Assists with updating Simpleview with media clippings and reporting. (35%)
  • Assists with maintaining and packaging press materials including pitches and releases; assists with “what’s new” updates; compiles daily media highlights for supervisor; monitors for trends that may inform media relations ideas from the team. Assists with newsletters and other e-communications, as-needed. (25%)
  • Supports team administratively with visiting journalists, performing such roles as: sorting media requests for consideration; coordinating activities, itineraries, and travel arrangements. May participate in the actual hosting of journalists. Interacts with and assists agency partners on visiting journalist opportunities. (15%)
  • Assists with media clipping reports and online research as requested by supervisor. (10%)
  • Assists administratively with details of press events and broadcast shoots as-needed. (5%)
  • Supports department by conducting outreach to partners for media leads and visits, as directed by supervisor. (5%)
  • Performs other duties as assigned. (5%)

OTHER JOB RESPONSIBILITIES:

  • Monitoring the news periodically throughout the day to determine if there are any incidents, developments, or breaking news that supervisor needs to be aware of.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree in Marketing, Journalism, Communications, Liberal Arts/Mass Comm/English or equivalent experience preferred and a minimum of 1-2 years of related professional experience required. 

 

The ideal candidate will have a passion for Los Angeles culture and have some level of familiarity with our thriving dining scene, diverse neighborhoods, world-class attractions and hotels. Prior travel, tourism or hospitality industry experience is preferred; candidates must have prior experience interning or working full-time with a PR agency or in-house on a public relations/communications or marketing team or strong hospitality industry experience or customer service experience with an interest in public relations/communications. Foreign language skills a plus but not essential.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

  • Experience using Cision preferred, but not required.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills. 
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail. 
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments. 
  • Ability to work in a changing environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS:

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 20 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

  • Must be able to get in and out of a vehicle on a regular basis while traveling.
  • Must be able to carry, lift, roll luggage or equipment for travel/work.
  • Must have reliable transportation.

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.
 

Manager, Member & Partner Services

Job Title: Manager, Member & Partner Services

Department: Member & Partner Services

Reports to Job Title: Senior Director, Member & Partner Services

 

Position Summary

The Manager, Member & Partner Services will provide strategic account management of Partnerships, including building new partnerships, and manage relationships with Members and cultivate new members. The ideal candidate will have experience with advertising sales and partnerships with a strong customer service-oriented demeanor and excellent follow-up. We’re looking for a highly detail-oriented individual who is a self-starter and accustomed to wearing many hats.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

  • Manage relationships with Members including onboarding, retention, customer service, developing Custom Member packages and activating deliverables. (25%)
  • Cultivate new, qualified members that align with Los Angeles Tourism’s mission. (20%)
  • Assist Senior Director in developing content and implementing Member programming including webinars, networking events, educational seminars and special programs. (15%)
  • Strategic account management of Partnerships, including collaborating with relevant internal team members to facilitate delivery of Partner activations and deliverables. Serve as a liaison between Partners and Los Angeles Tourism and assist senior leadership team in preparing Partner pitch decks as required. (15%)
  • Oversee activation of all owned digital & print assets sold to ensure delivery as contracted and manage insertion order, invoicing, trafficking and reporting processes. (15%)
  • Sell through digital & print advertising packages on Los Angeles Tourism’s owned channels as needed, including working with other Departments to identify new advertising vehicles/channels. Performs other related duties as required or assigned. (10%)
     

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree preferred and a minimum of 6-8 years of related professional experience required.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

  • Experience with a CRM system.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills. 
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail. 
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments. 
  • Ability to work in a changing environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS:

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

  • Drive long distances, fly on an airplane and sit for prolonged periods of time.
  • Able to get in and out of a vehicle on a regular basis while traveling.
  • Able to carry, lift, roll luggage or equipment for travel/work.
  • Reliable transportation. 

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Manager, Destination Services

Job Title: Manager, Destination Services

Department: Marketing

Reports to Job Title: SVP, Global Tourism Development

 

Position Summary:
The Manager, Destination Services will report directly into the SVP, Global Tourism Development and support the Marketing and Communications team by managing all logistics for media, influencer and trade visits and managing marketing events including roadshows, activations, client functions and other external gatherings. The ideal candidate will have prior destination services or similar industry experience with a background in project management or event management, handling a variety of detailed assignments. We’re looking for a highly detail-oriented, energetic, flexible individual who is a comfortable handling everything from soup to nuts. Some local travel around Los Angeles required and some domestic travel as markets pick up. Occasional evenings and weekends required due to the nature of events.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

  • Manage all logistics for media, influencer and trade visits including itineraries, transportation, accommodations and amenities. (30%)
  • Manage marketing events including roadshows, activations, client functions and other external gatherings. (25%)
  • Engage with and escort media, influencer and trade clients, and serve as on-site point for events. (25%)
  • Manage member outreach and data entry for all FAMs, events and site visits. (10%)
  • Liaise with Sales and other departments to ensure tradeshow, roadshow and event collaboration. (5%)
  • Perform other related duties as may be required or assigned. (5%)

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree preferred and a minimum of 3-5 years of related professional experience required.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

  • Prior destination services or similar industry experience.
  • A background in project management, handling a variety of detailed assignments with multiple stakeholders and a proven track record of maintaining high client satisfaction results.
  • Ability to maintain an on-going list by priority of projects and tasks, and to assume timely and effective solutions to unanticipated client focused issues.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills along with strong presentation skills.
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail. 
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments. 
  • Ability to work in a changing environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS:

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

  • Drive long distances, fly on an airplane and sit for prolonged periods of time.
  • Able to get in and out of a vehicle on a regular basis while traveling.
  • Able to carry, lift, roll luggage or equipment for travel/work.
  • Reliable transportation. 

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.