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Careers

We recognize that our success as an organization is dependent on the success of our individual team members.

The mission of the Los Angeles Tourism & Convention Board (LATCB) is to advance the prosperity of L.A.'s visitor economy and the livelihoods that depend on it. A 501(c)6 non-profit organization, LATCB works globally to promote Los Angeles to the meetings and convention industry, the individual leisure traveler and the travel trade/media.

We recognize that our success as an organization is dependent on the success of our individual team members, and our goal is to recruit, develop and retain employees of the highest caliber.

Los Angeles Tourism & Convention Board is an equal employment opportunity employer. We pride ourselves on welcoming applicants from all backgrounds regardless of race, color, sex, religion, national origin, ancestry, sexual orientation, age, physical or mental disability, medical condition, pregnancy, gender identity, marital status, military or veteran status or any other basis protected by applicable federal, state, or local laws.

Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

Based on the number of inquiries we receive for job postings, we regret that we are not able to respond to every individual submission. Your resume will be carefully reviewed against the requirements for the position and we will be in touch if we select you to move forward in the interview process. Thank you for your interest in joining the Los Angeles Tourism team!

Director, Talent Acquisition 

Job Title: Director, Talent Acquisition 
Department: Human Resources
Reports to: Senior Vice President, Human Resources


Job Summary: The Director, Talent Acquisition is responsible for overseeing the full-cycle recruitment function for Los Angeles Tourism and will act as a business partner when collaborating with hiring managers on open positions to source, attract and retain top talent. This position is responsible for helping the organization hire top talent in a timely, efficient & cost-effective manner while promoting diverse & inclusive hiring practices. Lead and develop our sourcing strategies to ensure an ongoing pipeline of talent.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
Recruitment - 90%
Full-cycle recruitment for all positions
- Partner with hiring manager to understand position request
- Ensure job description is complete and accurately describes position and in compliance with state and federal laws
- Create interview guides for each open position 
- Proactively source candidates to build a diverse talent pipeline
- Review all resumes 
- Select qualified resumes and conduct initial phone screens 
- Make recommendation to hiring manager regarding which candidates to interview in person and why
- Ensure candidate paperwork is complete (e.g., Employment Application) prior to scheduling interviews with management team
- Schedule all interviews with appropriate level of management team (e.g., hiring manager, department head, division head, C-level and HR) via in person, telephone, or Skype, with candidates
- Debrief with management team after interviews regarding candidates and next steps
- Create and extend employment offers to candidates, in keeping with company policies, procedures and standards 
- Conduct professional reference checks using company reference check questionnaire
- Enter candidate into background check system, review results of background checks and partner with SVP of HR, if issue occurs
- Maintain Recruitment spreadsheet with all pertinent details regarding each active position
- Build out, maintain and update any sites that house our information (e.g., LinkedIn, Glassdoor)
- Manage internal HR resume inbox
- Code and process recruitment related invoices
- Maintain recruitment metrics for active/open positions
- Partner with international offices with respect to their recruitment needs
- Actively participate in relevant recruiting and networking events

Applicant Tracking System (ATS) - 10%
- Partner with SVP of HR in implementing an Applicant Tracking System (ATS) – including the implementation and design, training employees, managing and maintaining the system
- Perform other duties as assigned including some HR Administration duties, if needed (e.g., assist with annual Global company meeting, etc.)  
  

OTHER JOB RESPONSIBILITIES:
- Partner with SVP of HR and background check company to issue Adverse Action documents, if applicable.


EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree preferred. Minimum of 8-10 years of hands-on, full-cycle recruitment required and 2+ years HR Generalist experience preferred (e.g., labor laws, HRIS, etc.). Experience recruiting for corporate (e.g., finance, sales, marketing) and creative positions (e.g., Social Media Managers, Production Artists, Video Editors, etc.) required. Experience managing 10-15 open requisitions at a time.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1.    Proven track record managing multiple open positions.
2.    Strong knowledge of recruitment practices, processes, metrics and state/federal laws regarding recruitment.
3.    Working knowledge of using social media to recruit candidates.
4.    Hands on experience with ATS required.
5.    Attention to detail is a must.
6.    Must be proficient in MS Office (Word, Excel, PowerPoint, Outlook, MS Teams, Zoom).
7.    Excellent verbal, written, and interpersonal communication skills. 
8.    Dependable, great attitude, highly motivated and a team player.
9.    Possess strong organizational skills and attention to detail. 
10.    Ability to multi-task and meet multiple deadlines.
11.    Ability to communicate effectively across various departments. 
12.    Ability to work in a changing environment.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  

 

Mandatory Vaccine Requirement:
Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Director, Corporate Communications

Job Title: Director, Corporate Communications
Department: Marketing
Reports to Job Title: Senior Director, Global Communications

 

Position Summary: 
The Director, Corporate Communications will manage the strategic corporate communications function, interacting with senior management on a wide range of media relations, executive communications and internal and external communications issues. The successful candidate must be able to work well with internal teams and external stakeholders. The position requires a sharp focus for details, and a sense of urgency to respond to team and media requests. The ideal candidate will have excellent written and oral communications skills, including the ability to write effective speeches, press releases, and talking points.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1. Manages strategic corporate communications function, ensuring alignment of messaging and “voice” across all organizational stakeholder communications. Works closely with the broader Communications and senior leadership teams to execute the external, corporate communications strategy to bring the company’s mission and vision to life. (20%)

2. Collaborates with CEO and Chief External Affairs Officer (and work alongside Senior Director, Global Communications) to develop a comprehensive communications strategy to educate civic leaders, business community and L.A. residents about travel & tourism’s significant contribution to the local economy. Identifies and curates appropriate speaking engagements for senior leadership team and Board members to generate support and advocacy for our industry across the community. (20%)

3. In support of items 1 & 2, develops communication plans, content and messaging, and prepares talking points, speeches, presentations and other supporting material for senior leadership team and Board members as necessary. Monitors quality, accuracy and consistency of communications materials. (15%)

4. Performs media relations activities including cultivating positive relationships with key reporters and business, consumer and trade outlets relevant to the organization’s mission. Develops and pitches effective story angles and adjusts approach based on evolving market conditions. Coordinates and, as necessary, staffs press trips. (20%)

5. Supports Senior Director, Global Communications on issues and crisis management. Maintains organization’s crisis communications plan. (10%)

6. Partners with CEO and Senior Vice President, Human Resources (alongside Senior Director, Global Communications) to develop comprehensive employee communications strategy to keep staff engaged and informed. (10%)

7. Perform other duties as assigned. (5%)

 

OTHER JOB RESPONSIBILITIES:
1. Monitors for trends (and develops resulting pitch ideas).
2. Works directly with key stakeholders
3. Keeps the pulse of what’s new and open in L.A.
4. Serves as a brand ambassador

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree in Communications, Journalism or Public Affairs preferred and a minimum of 6-8 years of previous related professional experience required. Prior agency or in-house experience in Public Affairs, Public Relations, or Communications is strongly preferred.

 

OTHER REQUIREMENTS:
Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1. Must be proficient in MS Office (Word, Excel, PowerPoint).
2. Excellent verbal, written, and interpersonal communication skills. 
3. Dependable, great attitude, highly motivated and a team player.
4. Possess strong organizational skills and attention to detail. 
5. Ability to multi-task and meet multiple deadlines.
6. Ability to communicate effectively across various departments. 
7. Ability to work in a changing environment.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 10 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  
- Drive long distances and sit for prolonged periods of time.
- Fly on an airplane and sit for prolonged periods of time.
- Able to get in and out of a vehicle on a regular basis while traveling for work.
- Able to carry, lift, roll luggage or equipment for work-related travel.
- Reliable transportation.

 

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Full-Stack Drupal Developer

Job Title: Full-Stack Drupal Developer
Department: Brand & Digital Marketing
Reports to Job Title: VP, Brand & Digital Marketing

 

Position Summary: 
The Full Stack Drupal Developer will be responsible for developing rich functionality and enhancing the digital visitor experience for Los Angeles Tourism & Convention Board. The successful candidate will have proven success in architecting enterprise Drupal solutions and creating custom Drupal modules and advanced site-building experience including deep familiarity with Drupal modules, Routes, and REST web services for a Drupal 9 website. The candidate will have knowledge of theme layers, own the functionality they develop, clearly communicate concepts and issues along the way, and encourage new and better ways to develop, discover, and implement best practices for a high traffic Drupal website. 

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1.    Develop and maintain Drupal 9 websites and/or applications (50%)

2.    Develop custom Drupal/PHP modules, components and themes (20%)

3.    Implement and utilize modern development workflows and operations (DevOps) with modern industry patterns as well as Drupal best practices and techniques (10%)

4.    Monitor and ensure product quality, maintainability, performance, and scalability (including 3rd-party hosting, APIs & services) (5%)

5.    Provide support and interact with 3rd-party vendors and internal teams (5%)

6.    Work with VP, Brand & Digital Marketing to define digital property standards, goals and execution plans (5%)

7.    Perform other duties as assigned (5%)

 

OTHER JOB RESPONSIBILITIES:
8.    Estimate and deliver on development tasks with high level of accuracy in an agile environment.
9.    Provide status updates on individual projects on a regular basis, and document tickets consistently with a high level of detail.
10.   Alert colleagues of changes and new technologies.

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree and a minimum of 9-11 years of related professional experience required.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1.    Proven success in architecting enterprise Drupal solutions and creating custom Drupal modules.
2.    Advanced site-building experience including deep familiarity with Drupal modules, Routes, and REST web services. 
3.    Understanding and experience building headless website architecture with frameworks such as Angular and React.
4.    Ability to evaluate and select software/ modules for desired functionality based on release & maintenance status, community dedication & usage, security issues and availability of documentation. Integrate modules after regression testing for incompatibilities and dependencies on other modules already in use.
5.    Professional experience building responsive websites using Drupal 8 & 9 CMS, HTML5, Sass & CSS Grid, and JavaScript/jQuery.
6.    Knowledge of template files and theme functions, and the Drupal theme layer.
7.    Pantheon hosting experience is a plus.
8.    Experience using professional development software or services such as Git, CLI/Terminal, New Relic, Xdebug (Debugger & Profiler), and Load Testing.
9.    Experience with DevOps/WebOps and owning the technology ecosystem including but not limited to: API/service integrations, debugging, patching, testing, deploying, and leveraging modern CI/CD (CircleCI) tools.
10.    Understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing).
11.    Must be proficient in MS Office (Word, Excel, PowerPoint).
12.    Excellent verbal, written, and interpersonal communication skills. 
13.    Dependable, great attitude, highly motivated and a team player.
14.    Possess strong organizational skills and attention to detail. 
15.    Ability to multi-task and meet multiple deadlines.
16.    Ability to communicate effectively across various departments. 
17.    Ability to work in a changing environment.


PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 20 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information. 

  • Must be able to drive long distances and sit for prolonged periods of time.
  • Must be able to fly on an airplane and sit for prolonged periods of time.
  • Must be able to get in and out of a vehicle on a regular basis while traveling.
  • Must be able to carry, lift, roll luggage or equipment for travel/work.
  • Must have reliable transportation.

Mandatory Vaccine Requirement:
Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Senior Accountant, Finance and Accounting

Job Title: Senior Accountant
Department: Finance and Accounting
Reports to: Senior Director, Finance

 

Position Summary: 
The Senior Accountant will assist in a variety of financial projects and activities, including financial audit and analysis, preparing journal entries, monthly general ledger closing, reconciliation of credit card charges and other responsibilities.  

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1.    Responsible for reporting associated with various revenue contracts and providing audit support documentation to stakeholders. (20%)
2.    Review monthly reconciliations of all credit card charges, including proper coding and allocation by funding source and collaborate with Departments to address any issues. (15%)
3.    Administer consolidation of international expenses into NetSuite; participate in the implementation of the international centralization of recordkeeping and reporting. (15%)
4.    Collaborate with Departments to answer questions on general ledger transactions and reporting, investigate and communicate reasons on variances, and educate team members on LA Tourism finance policies and procedures. (15%)
5.    Assist in managing the administration of LA Tourism’s banking relationships and accounts. Prepare monthly bank reconciliations. Prepare and audit bank account deposits. (10%)
6.    Participate in the month-end and year-end general ledger closing process including various account reconciliations and analyses. Maintain files and documentation in accordance with company Document Retention Policy and GAAP. (10%)
7.    Assist with the annual external audit process by preparing audit schedules, gathering supporting documentation and responding to auditor inquiries. (5%)
8.    Assist with preparing the 990 tax return and the foreign bank account reporting. (5%)
9.    Perform other duties as assigned. (5%)
    

OTHER JOB RESPONSIBILITIES:
1. Participate in Finance and other internal department meetings.
2. Assist with special projects that may arise.

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree in accounting, finance, or business required and a minimum of 3-5 years of prior experience in finance or accounting required; previous experience with GAAP and working directly with or in a not-for-profit organization strongly preferred. CPA preferred.


KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1. Experience with financial management systems (FMS) and other reporting software tools. 
2. Experience in full cycle accounting, accounting functions and workflows.
3. Exceptional analytical abilities and very comfortable with large datasets.
4. Ability to grasp concepts quickly and apply an analytical approach to projects, understanding the expected end-result.
5. Must be proficient in MS Office (Word, Excel, PowerPoint).
6. Excellent verbal, written and interpersonal communication skills. 
7. Dependable, great attitude, highly motivated and a team player.
8. Possess strong organizational skills and attention to detail. 
9. Ability to multi-task and meet multiple deadlines.
10. Ability to communicate effectively across various departments. 
11. Ability to work in a changing environment.
12. Ability to recommend process improvements.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  

 

Mandatory Vaccine Requirement:

Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Manager, Social Media

Job Title: Manager, Social Media

Department: Marketing

Reports to Job Title: Director, Brand & Digital Marketing

 

Position Summary:

The Manager, Social Media will be responsible for all social media platforms for @discoverLA and @dineLA. In partnership with the Director, Brand & Digital Marketing, the Manager, Social Media will build social media strategies to support channel engagement, organizational priorities, promotional campaigns and manage execution including content creation, posting and measurement.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:

  • Oversees L.A. Tourism’s global social media platforms, with over 5 million followers (including @discoverLA and @dineLA). (20%)
  • Maintains weekly Social Media Editorial Calendars for all platforms. (20%)
  • Creates unique content opportunities to drive traffic to the website. (20%)
  • Develops and executes creative Social Media strategies with Director, Brand & Digital Marketing. (15%)
  • Social Platform Community Management. (15%)
  • Attends events to create Social Media and web content campaigns, with a focus on Tourism Marketing District (TMD) hotels and more. (5%)
  • Executes Partner and Ad Sales deliverables (i.e. Social Media Contests/Sweepstakes) and provides key performance metrics. (5%)

OTHER JOB RESPONSIBILITIES:

  • Coordinates with Director, Brand & Digital Marketing, Partnership and Membership departments to integrate stakeholder efforts in the overall Social Media Editorial Calendars.
  • Coordinates with Media department to ensure all key tourism board messages are incorporated into social media outreach and crisis communication appropriately.
  • Executes partnerships and manages online relationships with regional, state and national organizations, including but not limited to the tourism industry.
  • Develops relationships with members, partners and city entities to generate relevant social media content and create social media partnerships.
  • Monitors and analyzes social conversation about Los Angeles using tools such as HootSuite and Brandwatch.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree preferred and a minimum of 3-5 years of related professional experience required.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

  • Has a passion for Los Angeles communities, neighborhoods and events.
  • Creative writing and photo editing skills, as well as an ability to communicate to multiple audiences in a variety of platforms.
  • Must love TikTok.
  • Strong knowledge of online trends and tactics, influencer communities, usability standards, familiar with branding and latest digital technologies, tools and best practices.
  • Must be proficient in MS Office (Word, Excel, PowerPoint).
  • Excellent verbal, written, and interpersonal communication skills.
  • Dependable, great attitude, highly motivated and a team player.
  • Possess strong organizational skills and attention to detail.
  • Ability to multi-task and meet multiple deadlines.
  • Ability to communicate effectively across various departments.
  • Ability to work in a fast-paced environment.

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 15 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

  • Must be able to get in and out of a vehicle on a regular basis while traveling.
  • Must be able to carry, lift, roll luggage or equipment for travel/work.
  • Must have reliable transportation.

Mandatory Vaccine Requirement:

Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Manager, Payroll

Job Title: Payroll Manager
Department: Finance & Accounting
Reports to Job Title: Chief Financial Officer

 

Position Summary: 
The Payroll Manager will manage the entire payroll function, ensuring pay is processed on time, accurately, and in compliance with federal, state and local payroll laws. The individual must have multi-state payroll experience and knowledge of California wage & hour law, IRS tax code and Department of Labor regulations as it relates to payroll and retirement plans. The ideal candidate is analytical and methodical with deep knowledge of payroll regulations. 
 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
Payroll Duties (85%):

•    Manage and process the multi-state bi-weekly payroll function, including quarterly and annual tax returns, W-2’s, amendments, discrepancies, and audits for the U.S. based employees. 
•    Demonstrate expert knowledge in wage & hour laws, specifically California and Los Angeles County wage & hour laws.
•    Ensure the payroll system is configured in accordance with all federal, state, county and city laws and the payroll processing adheres to laws and regulations.
•    Working knowledge of FLSA.
•    Review timecards and follow-up on discrepancies or completeness as required.
•    Ensure payroll is processed accurately and on time each pay cycle. 
•    Review all HR data entered into the Human Resource Management Systems (“HRMS”) (Paylocity) by HR team members; ensure all data entered is accurate and complete.
•    Enter all employee data (e.g., new hires, terminations, salary and personal changes, etc.) into the HRMS; ensure data is accurate and complete. Update all employee data in the HRMS as required.
•    Enter all earnings, deductions, involuntary deductions (e.g., wage garnishments, child support orders, etc.) into the payroll system and other data as directed by HR and Finance team members and ensure data is accurate and complete. 
•    Process all additional compensation, such as bonuses and quarterly commissions, in accordance with wage & hour laws.
•    Demonstrate knowledge of leave of absence regulations and coordination of benefits practices.
•    Demonstrate knowledge of processing, calculating and explaining SDI and other state funded programs.
•    Act as primary liaison with all employees on payroll questions and requests.
•    Responsible for all Time & Labor set up for new hires and perform training to new hires and existing staff as required.
•    Determine appropriate taxation of all employee earnings and fringe benefits.
•    Research and resolve tax discrepancies related to payroll tax return filings.
•    Abide by generally accepted accounting principles and internal procedures and controls to protect and preserve the Company’s assets. 
•    Responsible for creating the journal entry and providing complete, accurate and timely data to the Director of Accounting.
•    Responsible for reconciliation of accrued vacation and sick time, benefit and payroll withholding accounts.
•    Demonstrate ability to generate routine and ad hoc reporting to stakeholders including SVP, HR and CFO.
•    Partner with HR to create and/or update payroll policies as needed.    85%
•    Ensure all deferrals into the retirement plans are funded accurately and timely; ensure all deductions to FSA and other benefit portals are entered accurately and timely.
•    Demonstrate ability to understand Los Angeles Tourism’s 401(k) Plan (“Plan”) stipulations and 401(k) and IRS regulations in general.
•    Ensure all deferrals and employer match contributions adhere to the Plan and to IRS and DOL regulations.  
•    Perform routine audits of deferrals and funding and Plan compliance; report results to CFO.
•    Act as primary liaison for all retirement plan inquiries.
•    Collaborate with CFO on review of compliance testing, Form 5500’s and related filings.    
Other Duties (10%):
•    Manage and code all benefits invoices and ensure they are submitted to Accounts Payable in a timely and accurate manner.
•    Maintain an orderly and secure document / payroll record filing system.
•    Act as primary liaison with workers’ compensation auditors.
•    Provide census data as requested by external parties, including actuaries for the pension plan.
•    Primary liaison for payroll related walkthroughs, documentation, and questions in support of financial statement audits.
•    Responsible for all Employment Development Department unemployment claims, audits and follow-up.
•    Collaborate with HR and Finance team members to explore the feasibility of processing international payroll from the corporate office.
Other projects as assigned (5%)

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree preferred and a minimum of 9-11 years of payroll experience required. Must have multi-state payroll experience. Active member of the American Payroll Association a plus. Certified Payroll Professional (CPP) preferred.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1.    Highest standards of professional and ethical conduct, operating at the utmost level of integrity, confidentiality and transparency.
2.    Hands on knowledge/use of a HRMS (e.g., ADP, PayChex, PayCom). Preferred experience with Paylocity.   
3.    Strong analytical and problem-solving skills.
4.    Significant experience managing complex budgets and aligning budgets with business strategies.
5.    Knowledge of California wage & hour law, IRS tax code and Department of Labor regulations as it relates to payroll and retirement plans.
6.    Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; participating in professional societies.
7.    Must be proficient in MS Office (Word, Excel, PowerPoint).
8.    Excellent verbal, written, interpersonal communication and presentation skills. 
9.    Dependable, great attitude, highly motivated and a team player.
10.    Possess strong organizational skills and attention to detail. 
11.    Ability to multi-task and meet multiple deadlines. Ability to work in a changing environment.
12.    Ability to communicate effectively across various departments. 

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  
 

Mandatory Vaccine Requirement:
Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.
 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Manager, European Communications

Job Title: Manager, European Communications 
Department: Global Communications
Reports to Job Title: Director, Global Communications 

 

Position Summary: 
We're looking for an engaged and dynamic individual to join our Global Communications team in the UK. As the Manager, European Communications, you will serve as the primary contact for media in the UK/Ireland and other European markets, develop press materials and story ideas, and manage a variety of media relations activities. The ideal candidate will have prior experience working full-time with a PR agency or in-house on a public relations/communications team with excellent media relations, writing skills and relationship-building skills. This role will be based in our London office and will report directly into the Director, Global Communications in Los Angeles. 

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1.    Serves as primary contact for media in the United Kingdom/Ireland and other European markets where LA Tourism does not have a retained agency. Performs related media relations activities including: Manages visiting journalist program and staffs FAMs as-needed; responds to media inquiries; actively establishes and nurtures media relationships on behalf of the organization, regularly identifying new contacts and relevant story angles; proactively reaches out to media to secure travel/lifestyle media coverage spanning print/television/digital channels; identifies new story angles; takes ownership over various media campaigns, seeing them through from conception to post-mortem reporting. (35%)

2.    Develops press materials and story ideas. (20%)

3.    Represents Los Angeles Tourism at in-market events, presentations and missions. (15%)

4.    Contributes to strategic plan development and implementation, ensuring KPI’s are met. (10%)

5.    Serves as a day-to-day contact for retained PR agencies in the European region. (10%)

6.    Interacts with stakeholders via email, phone and in-person to coordinate media opportunities for media from Europe. (5%)
7.    Perform other duties as assigned (5%)

 

OTHER JOB RESPONSIBILITIES:
8.    Monitors and analyzes data, news and global trends to support strategic PR efforts. 
9.    Keeps up with pop culture and topics trending on social media.
10.    Compiles reports on earned media coverage, results from press trips and more. 

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree in Marketing, Public Relations, Journalism, Political Science, Communications, English or equivalent experience preferred and a minimum of 3-5 years of related professional experience required.
The ideal candidate will have high destination knowledge of Los Angeles and have some level of familiarity with our thriving dining scene, diverse neighborhoods, world-class attractions and hotels. Prior travel, tourism or hospitality industry experience is preferred; candidates must have prior experience working full-time with a PR agency or in-house on a public relations/communications team. Secondary language proficiency is a plus. 

 

OTHER REQUIREMENTS:
Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position.


KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1.    Works independently and makes level-appropriate decisions; displays ability to be forward-thinking and anticipatory.  
2.    Prior experience working with journalists. 
3.    Ability to interact with executive staff on a regular basis with high degree of professionalism.
4.    Must be proficient in MS Office (Word, Excel, PowerPoint).
5.    Excellent verbal, written, and interpersonal communication skills. 
6.    Dependable, great attitude, highly motivated and a team player.
7.    Possess strong organizational skills and attention to detail. 
8.    Ability to multi-task and meet multiple deadlines.
9.    Ability to communicate effectively across various departments. 
10.    Ability to work in a changing environment.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 

While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information. 
•    Must be able to drive long distances and sit for prolonged periods of time.
•    Must be able to fly on an airplane and sit for prolonged periods of time.
•    Must be able to get in and out of a vehicle on a regular basis while traveling.
•    Must be able to carry, lift, roll luggage or equipment for travel/work.
•    Must have reliable transportation.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.

Manager, Destination Services

Job Title: Manager, Destination Services
Department: Sales & Services
Reports to Job Title: Chief Sales Officer    

 

Position Summary: 
The Manager, Destination Services will manage and assist in the planning of tradeshows, client events, FAM’s, internal sales meetings, Sales Missions and other events as needed. Key responsibilities also include addressing all administrative needs as it relates to events, assisting with site inspections and coordinating with Sales Directors on Self-contained meeting needs. Sharp project management, communication and coordination skills in a fast-paced environment are key to your success.  Experience in the Travel & Tourism, Sales and/or Hospitality industries are preferred and working knowledge of meeting planning processes, procedures and execution is required. 

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1. Manage or assist in planning Tradeshows, client events, FAM’s, internal sales meetings, MeetLA Exchange, Market Outlook Forum, Sales Missions and other events as needed. (30%)

2. Address all administrative duties as it applies to FAMS, Special Events and Tradeshows (travel planning, coordinate customer meetings and site inspections, tradeshow registrations, conferences, etc.). (20%)

3. Coordinate with Sales Directors on Self-contained meeting contracted commitments such as DMI commitments and amenity requests and managing client relations to ensure successful execution of the meeting. (20%)
4. Assist with Site inspections, hotel sales outreach and marketing deliverables. (20%)

5. Work with Hotel Sales to maintain the internal and external tradeshow calendar. Prepare documents for monthly team meetings. (5%)

6. Perform other duties as assigned. (5%)

 

OTHER JOB RESPONSIBILITIES:
7. Make deliveries of amenities, brand assets and travel locally as needed. 
8. Maintains familiarity with Los Angeles as a meetings destination and assists with supplying publications and basic information to clients. Working with internal and external customers to facilitate the needs for domestic and international groups. 

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree preferred and a minimum of 3-5 years of previous related professional experience. Prior experience in hospitality or a sales organization preferred, ideally in the travel and tourism industry. General knowledge of the function of a non-profit association preferred.

 

OTHER REQUIREMENTS:
Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position.


KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1. Working knowledge of meeting planning processes, procedures and execution.
2. Knowledge of Los Angeles area and attractions.
3. Self-motivated in coordinating tasks with excellent initiative and ability to work without constant supervision.
4. Must represent L.A. Tourism in a professional manner as the tourism authority for the City of Los Angeles.
5. Must be proficient in MS Office (Word, Excel, PowerPoint).
6. Excellent verbal, written, and interpersonal communication skills. 
7. Dependable, great attitude, highly motivated and a team player.
8. Possess strong organizational skills and attention to detail. 
9. Ability to multi-task and meet multiple deadlines.
10. Ability to communicate effectively across various departments. 
11. Ability to work in a changing environment.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  
- Able to get in and out of a vehicle on a regular basis while traveling for work.
- Able to carry, lift, roll luggage or equipment for work-related travel.
- Reliable transportation.

 

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

 

To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.
 

Coordinator, External Affairs

Job Title: Coordinator, External Affairs
Department: External & Cultural Affairs
Reports to: Chief External Affairs Officer

 

Position Summary: 
The Coordinator, External Affairs will provide administrative support to the Chief External Affairs Officer (CEAO) and Vice President, Stakeholder Relations with a variety of administrative projects and duties to support the External Affairs department. The ideal candidate will have excellent administrative skills with superior attention to detail, a high proficiency with MS Office, serve as a positive team player with good relationship-building skills and flexibility and poise while juggling multiple projects in a fast-paced environment.

 

ESSENTIAL JOB FUNCTIONS are listed in order of importance:
1. Legislative Tracking and Project Management: Assume primary responsibility for regularly monitoring and tracking key legislation at the city, county, state, and federal levels. Consistently track progress of key motions impacting tourism and keep Chief External Affairs Officer (CEAO) proactively apprised of any upcoming motions and related legislative meetings to ensure the organization is always informed and prepared to engage on key issues. Regularly make recommendations to CEAO regarding what meetings with key stakeholders may be required in response to any pending legislation or motions. (30%)

2. Meeting and Presentation Support: Regularly develop presentation materials in support of key organizational/legislative priorities, including conducting all necessary research to ensure that all key issues are addressed with appropriate data. Assume primary responsibility for developing and maintaining a consolidated master calendar for all External Affairs meetings with legislators and other major stakeholders. (20%)

3. Project Management:  Using company’s standard project management tools, develop and maintain a centralized planning calendar, tracking all major External Affairs initiatives, including key deadlines and deliverables. Keep CEAO and Vice President, External Affairs up to date on allupcoming deadlines to ensure that projects move forward on a timely basis, meeting all deliverable requirements. Assist CEAO in project prioritization to effectively manage workload and resources. (20%)

4. Financial Management:  Schedule and represent External Affairs in monthly budget meetings with Finance, including obtaining monthly reporting in advance, analyzing any material variances, and keeping CEAO apprised of budget status throughout the fiscal year. Assume primary responsibility for managing the division’s operating budget, including tracking and coding all necessary purchase orders, invoices, approval forms, and other related items. Prepare and submit all Travel & Expense reports for supervisors, including monthly reconciliation of Corporate American Express card expenditures. (15%)

5. Administrative Support:  Provide ongoing administrative support for CEAO and Vice President, External Affairs including, but not limited to, serving as primary point of contact for all incoming inquiries (phone, email, and written correspondence), maintaining Outlook calendars and contact database, drafting written correspondence as directed by CEAO, and serving on the organization’s Operations Committee to ensure that External Affairs’ needs are part of that group’s ongoing work. (15%)

 

OTHER JOB RESPONSIBILITIES:
1. Collaborate with internal and external administrative staff to minimize scheduling conflicts and make most effective use of CEAO and Vice President, External Affairs time.
2. Make travel arrangements for divisional team members as required, including proactively identifying all entry requirements for international travel (e.g. – visa requirements, vaccinations, diplomatic liaisons, etc.) to ensure that complex itineraries are seamlessly executed.

 

EDUCATION & EXPERIENCE REQUIRED:
Bachelor’s Degree preferred and a minimum of 3-5 years of previous professional experience directly supporting a “C-Level” executive and staff, with a strong preference for candidates with previous experience working in a legislative environment or for an elected official.

 

OTHER REQUIREMENTS:
Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work-related travel as needed and as applicable to the position.

 

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
1. Commitment to handling sensitive information with the utmost discretion and confidentiality.
2. Exceptional organizational and project management skills, including the ability to “manage upward” to ensure that key priorities are addressed in a timely manner.
3. High degree of professional maturity and emotional intelligence, and the ability to work well with a broad range of personalities and workstyles.
4. Must be proficient in MS Office (Word, Excel, PowerPoint).
5. Excellent verbal, written, and interpersonal communication skills. 
6. Dependable, great attitude, highly motivated and a team player.
7. Possess strong organizational skills and attention to detail. 
8. Ability to multi-task and meet multiple deadlines.
9. Ability to communicate effectively across various departments. 
10. Ability to work in a changing environment.

 

PHYSICAL REQUIREMENTS – ESSENTIAL PHYSICAL TASKS: 
The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.  
- Able to carry, lift, roll luggage or equipment for work-related travel.
- Reliable transportation.

 

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.
To apply, please email your resume to hr@latourism.org, noting the position title in the subject line. Due to the volume of applications that we receive, we are unable to respond to each individual submission and cannot accept phone inquiries. We appreciate your understanding and look forward to hearing from you.