COVID-19 Information

May 27, 2020 - 10:00 am
 
As the health and safety of visitors to Los Angeles is paramount, Los Angeles Tourism is committed to providing travelers with accurate and timely information about traveling to the city safely.  

We are working closely with Los Angeles City & County officials and LAX Airport while also monitoring the latest developments from the CDC and LA County Public Health regarding the evolving the novel coronavirus (COVID-19) situation and its impact on travel to L.A.

The City and County of Los Angeles are in Stage II and have begun the process of slow and gradual adjustments to the “Safer at Home” order that was initially announced on March 19. Physical distancing, face coverings and other safety measures remain in place. 

Los Angeles residents are required to wear face coverings/masks when going outside for any tasks, including when visiting any retail business (now open with limited capacity), including those that are open only for curbside or doorside pickup; exercising in neighborhoods or while on a trail, golf course or beach (where face coverings must be worn when out of the water and people are nearby); while riding on L.A. Department of Transportation transit buses, Metro buses or trains, or traveling through Los Angeles International Airport. The new guidelines on face coverings exempt children under 2 and people with certain disabilities.

All retail establishments, including those located in indoor and outdoor shopping centers, are open for business at 50% capacity; flea markets, swap meets and drive-in movie theaters can resume operations.

Restaurants remain closed for dine-in guests, but those choosing to serve via takeaway or delivery are allowed to do so. You can see a list of these restaurants here.

Trails, trailhead parks, and golf courses are open as long as activities adhere to distancing and cleaning and infection control protocol, including the wearing of face coverings.

L.A. County beaches are open for limited solo activities including running, walking, swimming and surfing. Face coverings are mandatory for anyone on the sand but not for people in the water, and beachgoers are required to practice social distancing by staying at least six feet away from other groups. Select beach parking lots, piers and boardwalks remain closed. Beach activities like gathering, sitting, sunbathing, picnicking, canopies (umbrellas), coolers and group sports like volleyball are prohibited. 

Anyone traveling through LAX must wear a mask or face covering. Additional LAX traveler details can be found on LAX’s website

For a comprehensive and up-to-date list of what activities are and are not allowed, visit the City’s official COVID-19 FAQ
The CDC has updated its FAQ about traveling safely within the continental U.S., providing information on things to consider before travel: https://wwwnc.cdc.gov/travel/destinations/traveler/none/united-states

Closures & Cancellations
Out of an abundance of caution, our Visitor Information Centers until further notice.
To the best of our ability, Los Angeles Tourism will update a list of attraction closures and event cancellations to keep travelers informed as the situation develops:  https://www.discoverlosangeles.com/events/event-cancellations-and-venue-closures

However, for the most up-to-date information, travelers planning a visit should reach out directly to the attractions, venues, ticket providers and tour companies they booked with or planned to visit. Questions about travel or accommodations postponements should be directed to the transportation companies and hotels booked by the traveler.

Healthy Travel Practices from the CDC
Travelers are encouraged to always exercise healthy travel habits when traveling:

  • Wash hands often
  • Cough into your elbow and sneeze into a tissue
  • Consult with a doctor before traveling when sick
  • Stay up-to-date on vaccinations
  • Avoid contact with people who are already sick
  • Avoid contact with animals while traveling
  • Be aware of the latest travel advisories from the Centers of Disease Control and Prevention and U.S. State Department

Resources:
LA County Public Health: http://publichealth.lacounty.gov/media/Coronavirus/
California Department of Public Health: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx 
CDC Travel: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

 

NOTIFYLA

NotifyLA is the City of Los Angeles’ mass notification system used to provide information regarding necessary actions, such as evacuations, to Los Angeles residents, businesses and subscribers via recorded phone messages, text messages or e-mail in case of emergencies or critical situations. Because NotifyLA uses the 911 database, only land-line numbers are automatically included in the system. In order to receive a notification via your cell phone, Voice over IP (VoIP) number or email, you must register those telephone numbers and/or e-mail address in NotifyLA. NotifyLA uses geomapping so alerts are targeted by geographic location. That means, alerts will only be sent to the subscribers in the area impacted by the emergency.

Emergency Management Department

The Emergency Management Department has five divisions comprised of administrative staff and specialists that work with City departments, municipalities and an array of community-based organizations to ensure that the City and its residents have the resources and information they need to prepare, respond and recover from emergencies, disasters and significant events.

200 N. Spring St, Room 1533
Los Angeles, CA 90012
(213) 484-4800
emd.emdweb@lacity.org

Emergency Contacts

Call 9-1-1 when there is a life-threatening emergency that requires the immediate response of emergency services such as police, fire or paramedic.

  • Non-emergency Police: 877-275-5273
  • TTY Service: 213-847-0652
  • Park-related emergencies: 323-913-7390
  • Water Service: 800-342-5397
  • Power Service: 800-342-5397
  • Gas Service: 800-427-2200
  • Traffic Signals: 818-374-4823
  • Road closures (Cal Trans): 800-427-7623
  • Street Lights: 800-996-2489
  • American Red Cross public information: 213-739-5200
  • Animal Services: 888-452-7381
  • Building Inspection: 888-524-2845
  • Storm damage/mud slide reports: 888-524-2845
  • Refuse collection: 800-773-2489
  • Sewer/storm drain problems: 800-773-2489
  • Trees down/debris removal & related problems: 800-996-2489