Macy's Visitor Services in Downtown Los Angeles wants to share the magic with you at America's best-loved department store. Macy's is a popular shopping destination for travelers with over 800 stores nationwide with an exceptional selection of fashion and affordable luxury. Just for our visitors, Macy's offers exclusive savings, special events, and personal services. At our Visitor Center located on the second floor of our Downtown Los Angeles store, visitors can get an exclusive 10% off Savings Pass with qualifying identification, tourist information, coat and package check, refreshments, and language assistance. Our Macy's 10% off Visitor Savings Pass is available at any store location or you can download it on our website

Hours of Operation

Monday-Saturday 10:00AM - 9:00PM
Sunday 10:00AM - 8:00PM
Hours may change for certain sales and during the holiday.


ATTN: Macy's Visitor Center
Los Angeles, CA 90017

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  • ADA Accessible
  • Accepts Credit Cards
  • Facebook URL:
  • Family Friendly
  • Pet Friendly
  • Public Space ADA Compliant
  • Self Parking
  • Student Group Friendly
  • Tour Group Friendly
  • Twitter Handle: @MacysTourism
  • Twitter URL:
  • Valet Parking