Macy's Visitor Services in Downtown Los Angeles wants to share the magic with you at America's best-loved department store. Macy's is a popular shopping destination for travelers with over 600 stores nationwide with an exceptional selection of fashion and affordable luxury. Just for our visitors, Macy's offers exclusive savings, special events, and personal services. At our Visitor Center, visitors can get an exclusive 10% off Savings Pass with qualifying identification and provide information to help you plan your stay.

Monday-Saturday 10:00AM - 9:00PM
Sunday 10:00AM - 8:00PM
Hours may change for certain sales and during the holiday.

Accepts Credit Cards
ADA Accessible
Public Space ADA Compliant
Family Friendly
Student Group Friendly
Pet Friendly
Tour Group Friendly
Self Parking
Valet Parking
Gift Shop